Data Remediation Activities Will Not Disappear; Nor Should They

The Hayne Royal Commission rightfully and very publicly raised a question mark over the quality of customer data held by financial institutions. It also highlighted that data remediation – the cleansing, organisation and migrating of data – after costly and often lengthy investigation, warrants greater focus.

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QMV Nominated ‘Superannuation Consultancy Of The Year’ – Super Review

QMV is privileged to be nominated in Super Review’s inaugural Superannuation Consultancy of the Year alongside Deloitte and Rice Warner. The winner will be announced at the  Super Fund of the Year Awards on 15 August 2019.

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Superannuation Fund Administration Migrations – How To Get It Right

Trustees regularly put their administration up for tender and a successful bid often results in a fund migration. This may be between administrators or just platforms within an administrator. Each migration is unique and presents its own set of challenges and disruptions…

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What Are The Most Common Data Errors In Financial Institutions?

Customers expect financial institutions to correctly calculate their financial position and to know exactly who they are. No one wants to be at a loss, especially when it is someone else’s fault. A miscalculation, an administrative mistake, lack of insurance coverage, or other errors, can cause customers to feel wronged, robbed, not cared about or even marginalised.

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Data Remediation In Financial Services – Triggers, Execution, Controls And Continuous Improvement

Data remediation activities in financial services will never cease. The best that can be achieved is significantly reducing the frequency and scope of remediations over time. This paper is a brief discussion of the triggers, execution and controls associated with data remediation events and can be applied to superannuation, wealth management, banking and insurance.

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Correcting Past Wrongs – The Gold Standard In Financial Services Data Remediation

Many data remediation programs are only started after an issue being brought to light by a customer or group of customers: often upon investigation, this gives rise to a slew of other issues that may have been impacting thousands of customers across several years.

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APRA and ASIC Warn Superannuation Funds Must Ensure Member Fees Are Appropriate and Correct 

In a letter sent to registerable superannuation entity (RSE) licensees on 10 April 2019, APRA and ASIC reinforced the importance of oversight to ensure fees charged to members are correct and in their best interest. This included a range of issues and ‘approaches for actions’ to address the oversight.  

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Q&A – Tom Seel Reviews Investigate Data Quality Software Tool

Tom Seel is the product lead at QMV and has been involved with Investigate since its inception. He is passionate about data and data-centric projects having been involved in numerous data migration and data remediation projects throughout the superannuation industry.  

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QMV Hosts Trivia Night To Raise Funds For The Flemington Homework Club

QMV’s Corporate Social Responsibility (CSR) group held the annual trivia night last Friday evening to raise funds for The Flemington Homework Club. CSR Chair, David Mehmed would like to extend appreciation to everyone who took part. We raised $6,829 for this worthy cause and it would not have been possible without the generosity and intellectual horsepower of our guests! 

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Investigate Named 'Compliance Innovator' Finalist In 2019 Fintech Business Awards

QMV is extremely honored to have our data quality technology, Investigate named as a finalist for Compliance Innovator of the Year at the 2019 Fintech Business Awards. The nomination is very timely given the findings of the royal commission and the appetite for raising benchmarks across the industry.  

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Productivity Commission Recommendation 14: Not-for-profit for all?

The long-awaited Productivity Commission report on its three-year inquiry into competition and efficiency in superannuation has made a curious finding and recommendation that "because super funds are legally obliged to act in members' best interests, the fees they charge should not exceed cost recovery levels."

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Royal Commission: Organisations Best To Check Rear-View Mirror Before Rushing Forward

QMV recently hosted a panel of insurance and superannuation leaders to discuss the path forward post the royal commission. The purpose of the event was to share initiatives and ideas that will drive an industry-wide transformation around people, process and technology.

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QMV Celebrates Ten Years In Style

QMV recently celebrated our ten-year anniversary at Mornington Peninsula's internationally acclaimed Moonah Links Golf Resort. Getting out of our suits and away from the city allowed us to pause, connect with one another and reflect on the many achievements and challenges since the company was formed in 2008. 

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Best-Interests Duty Is Not That Complicated

The Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry has thrown some light onto the superannuation sector’s conduct while left alone in the dark with the retirement savings of Australians.

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Take Control To Restore Public Trust In Financial Services

The risks of managing other people's money have been laid bare over the course of the ongoing Royal Commission into Misconduct in the Banking, Superannuation and Financial Services. Taking a closer look at the internal control environment is a sensible place to start rebuilding trust.

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