Rethinking superannuation data and member engagement

Many super funds are investing heavily in data profiling and predictive analytics solutions which promise to unlock a tidal wave of insights, often geared toward improving “member engagement”. Indeed, the term “actionable insights” has been dropped countless times across the latest financial services conferences. 

But mostly, these analytics solutions are just providing more data — not insights – and it is no wonder.

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Pre 2018-19 Commonwealth Budget - What Might Be In Store For The Superannuation System?

After a busy few years of regulatory change, the 2018-19 Commonwealth budget is shaping up to continue the trend as yet another important policy intersection for the Australian superannuation and pensions system.

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Make Way Superannuation Complaints Tribunal (SCT) Here Comes The Australian Financial Complaints Authority (AFCA)

The Australian Financial Complaints Authority will replace the Superannuation Complaints Tribunal; the Financial Ombudsman Service (FOS); and the Credit and Investments Ombudsman (CIO), no later than 1 November 2018.

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Move Over Alpha: The Impact Of The Rise Of Smart Beta, Passive Investing And ETFs On Retirement savings

Investment performance might ebb and flow like the tide, but fees are as certain as death and taxes. This truth – enabled by advances in data processing – has underpinned the rise of cheaper ways of investing over the past decade.

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MEDIA RELEASE: “Open Super” An Opportunity For Smart Super Funds

The superannuation industry should prepare for an “open super” regime in the next few years, in light of current moves towards “open data” and “open banking” and the fundamental shift in the balance of power in the information economy, says Jonathan Steffanoni, principal consultant – legal and risk at QMV.

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ASFA Conference 2017 - The Underlying Truth

The underlying truth of ASFA 2017 was that if your data quality is not there, there is nothing a superannuation fund, insurer, bank or any company can do with any degree of success or comfort that it is fail proof (be that decision making, innovation, transformation or just good governance).

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MEDIA RELEASE: Fund Consolidation, Regulatory Scrutiny And Data Trends To Dominate 2018 super landscape

A continued regulatory focus on member outcomes will dominate the superannuation industry in 2018 and contribute to the continued consolidation of funds, says Mr Jonathan Steffanoni, Principal Consultant, Legal & Risk, QMV.

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ASFA 2017 - Live Site - Michael Quinn to present on Data Management Platforms

New to the ASFA Conference 2017 is the ‘ASFA Live Site’ which offers delegates the opportunity to see the conference's most anticipated sessions streamed live throughout the conference. Live Site sessions hold up to 96 delegates and are 15 minutes in duration.

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Novel Ideas To Address Major Challenges In Australia's Retirement Income System

Last week QMV opened the doors to its monthly thought leadership session ‘QMV Super Community’. We were joined by a panel of leading thinkers to discuss novel financial ideas to address major challenges in Australia's retirement income system.

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QMV expands into Sydney superannuation, insurance, banking and wealth management sectors

QMV is thrilled to officially open the doors for business in Sydney. We have been flying in and out of Sydney and Brisbane with client work for some time and are experiencing increasing interest in our services. We decided that now was the right time to establish a permanent base up north.

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MEDIA RELEASE: New Managing Director For QMV

Superannuation consulting and technology firm QMV has appointed Mark Vaughan as managing director, replacing Michael Quinn who has held the role since March 2014. QMV provides independent consulting services and technology systems to superannuation funds, trustees, administrators and wealth management organisations. 

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Data Driven Member Engagement, Member Profiling And The Power Of Persuasive Nudging

I really enjoyed the opportunity to speak at ASFA’s Spotlight on Member Engagement Forum held this week in Sydney. My task was to discuss how trustee approaches to member engagement would be influenced by the rise of

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Fair And Sustainable - The Government's 2017 Superannuation Changes Explained

The Federal Government announced a number of significant superannuation reforms in the 2016 Federal Budget in an attempt improve the integrity...

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